What would a high-performance organisation have to say about the global IT events of the last week?

What we have seen from leadership since Friday’s incident has been… well, human. 

A team’s ability to come together and deliver in times of extreme challenge is developed and refined in the weeks, months and years leading into an event.  There’s no timeline or program schedule to tell you when your team will be tested, but you have to be ready when it arrives.

Communication from leadership at CrowdStrike from the beginning has been upfront, clear, driven by their purpose and focused on remaining steadfast in fixing the problem.

They didn’t get everything right, some may say they haven’t got anything right – but that’s not what we’re focused on.

Leadership at CrowdStrike have shown that even when they’re clearly in their most challenging hour, they’re leading from the front.  They’re working for their customers, teammates and everyone impacted by the event.

They’re showing what we call a champion mindset. 

As the Ancient Greek philosopher Archilochus said: “We don't rise to the level of our expectations; we fall to the level of our training”.

Things won’t always be smooth sailing.  Building and refining your skills as a leadership team develops your capability and resilience for the good times and the challenges. 

It takes holistic learning and development that considers the entire person, particularly when stress and burnout peak.  Learn to prioritise your health and relationships as a leadership team, and your people will follow. 

So in times of crisis, when you can expect to fall to the level of your training, prepare in the weeks, months and years ahead.  Invest in your team’s resilience and develop their champion mindset.

Don’t know where to begin? 

We can get you started and show you and your people how to Break Records Even When You’re Down (BREWYD).